Software request process

The following step-by-step guide defines the process, how a new software product is made available on BAUWELT computers. Please request your software 3 weeks before you need it.

1. Check the list of the currently installed software.
2. If the software is not listed or the version does not match your requirements, go to Installed Software and click on “New Software Request +” to submit a request for each software product you need.
3. After you've requested the software we may get in contact with you to clarify further details and define the time plan for the installation of the software.

1. After the new software product has been configured by us, we are going to deploy the new configuration to a group of test computers where you are asked to test the final setup.
   • Is the software working as expected, start, performance, basic operation?
   • Are all functions available to perform your course exercises or trainings?
   • Are possible example data loading correctly or can they be imported correctly?

If we require your expertise in configuring the software or need your license information, we will reach out to you at this stage.

1. After the new software product is integrated into the master image, we are going to deploy the new configuration to a group of test computers where you are asked to test the final setup.
   • Is the software working as expected, start, performance, basic operation?
   • Are all functions available to perform your course exercises or trainings?
   • Are possible example data loading correctly or can they be imported correctly?

1. After a successful testing phase, we will install the software on all BAUWELT computers
2. Starting from now, students can use the software product